Email notifications are essential for any booking system. With Booknify, you can automatically send email notifications to customers, staff, and admins. Using shortcodes, you can personalize the subject and body of your emails for a more tailored experience. Additionally, you can include attachments, such as custom PDF URLs or files uploaded by customers through Custom Forms.

You can send notifications using all of the available actions in the Workflow module.

Send email notifications automatically when a new appointment is booked

When customers book an appointment, a predefined email message can be sent automatically, keeping you informed of each new reservation.

Send email notifications automatically when an appointment is rescheduled

When customers reschedule their appointments through the customer panel, you’ll receive an email notification, ensuring you’re always informed of any appointment changes.

Send email notifications automatically when an appointment is canceled or its status is changed

When customers update the status of their appointments or cancel them through the customer panel, you’ll receive an email notification, keeping you informed of any modifications. You can also send targeted notifications using status-based filters. For example, if a customer cancels an approved appointment, an automated notification can be sent to your account, ensuring you’re promptly updated on significant changes.

Send automated email reminders when there are N minutes left before an appointment

You can configure reminders with flexible timing options. For instance, send a general reminder to your email 1 hour before the meeting, and then follow up with the Zoom link 15 minutes before the appointment starts.

Set automated email reminders to be sent N minutes before the appointment, helping clients stay prepared and on time

With customizable reminder settings, you can configure notifications to fit any timing preference. For example, you might send a reminder email 1 hour before the meeting, followed by the Zoom link 15 minutes prior, ensuring clients have all the details they need at the right time.

Set automated email reminders to be sent N minutes before the appointment, helping clients stay prepared and on time

With flexible reminder configurations, you can send notifications to your email at customized intervals. For instance, schedule a general reminder 1 hour before the meeting, followed by an email with the Zoom link 15 minutes prior, ensuring timely updates for clients and staff.

Schedule automated email notifications to be sent N minutes before or after the appointment, keeping everyone informed at the right moments

After an appointment concludes, you can automatically send tailored notifications to preset email addresses. This post-appointment notification is an excellent way to request feedback from customers, helping you enhance service quality and improve business performance.

Automatically send email notifications when a new customer profile is created, keeping your team updated on new client sign-ups

You can configure notifications to be sent whenever a new customer profile is created. If the Customer Panel is active, the email can include the Customer Panel URL, along with the customer’s email and generated password. All relevant customer shortcodes are available, allowing you to provide a personalized welcome with essential login details.

Automatically send email notifications when a new customer profile is created, keeping your team updated on new client sign-ups

You can configure notifications to be sent whenever a new customer profile is created. If the Customer Panel is active, the email can include the Customer Panel URL, along with the customer’s email and generated password. All relevant customer shortcodes are available, allowing you to provide a personalized welcome with essential login details.